AMERICANS 60 AND OLDER are the prime targets for fraud, especially by cybercriminals. Why do they view older people as easy marks? Seniors have savings to steal, and they may be more trusting and less familiar with technology than younger people.
In 2024, those 60 and older reported fraud totaling nearly $4.9 billion according to the FBI’s Internet Crime Complaint Center. 1 Actual losses, however, are likely much higher. Often, elder fraud goes unreported because seniors are embarrassed they fell for a scam, or they are afraid their financial independence will be taken away if they let a loved one know they’ve been swindled.
Whether you’re watching out for an older friend or relative or protecting your own finances, here’s what to know about today’s biggest risks and the steps you can take to fight back.
Cyber Scams Targeting Seniors
1. Tech support scams. A pop-up window alerts you that a virus has infected your computer or that your online accounts have been hacked. You may receive an official-looking email from your bank reporting unauthorized account activity. Scammers posing as tech support will direct you to call a number so they can “fix” the pressing problem. Their real expertise, however, is to separate you from your savings by convincing you to transfer money out of your accounts to “protect” it. They may also install software on your computer that captures account logins and other personal information.
2. Government imposter scams. Employing authentic-looking caller ID or logos, scammers pose as government officials via texts, calls, and emails. The IRS claims you owe back taxes; the Social Security Administration says your benefits are expiring; Medicare offers a free medical device if you verify your Medicare number. All are scammers, after money or sensitive personal information. A newer scam involves texts from your state’s Department of Motor Vehicles warning you to pay an overdue traffic ticket or unpaid toll or risk fines and the loss of your license. In another new one, criminals impersonating the local police claim you’ve missed jury duty and face arrest if you don’t pay a fine.
3. Romance scams. Scammers using fake identities target seniors on dating websites, social media platforms, messaging apps, and online forums. Con artists will court their targets slowly, never agreeing to meet in person, then ask for help with a financial crisis or other need, requesting money via cryptocurrency, wire transfer, gift cards, or peer-to-peer payment apps. Victims’ funds are nearly impossible to recover.
4. AI fakes. Messages generated by artificial intelligence can be tailored to appear specifically for you. A favorite scammer tactic is to ask, ‘Can you hear me?’ when you answer the phone. As soon as you say ‘Yes,’ the criminals can clone your voice and use that voice print to call your financial institution, impersonating you with the help of AI. Or scammers use cloned voices to impersonate a family member who urgently needs money to cover emergency medical care. AI-generated deepfake videos and photos can pass for a friend or celebrity.
5. Investment scams. After building a personal or romantic relationship, a scammer presents a failsafe opportunity to invest often in cryptocurrency. Seeing your investment grow (on a fake investment platform), you invest more, until the scammer steals it all. This scam costs seniors the most money; the FBI says losses to investment scams jumped from $990 million in 2022 to more than $1.8 billion in 2024, an 85% increase. “A scammer will tell you that your financial advisor can’t offer you this great investment deal,” says Hutchins. “That’s all the more reason to ask your advisor what he or she thinks about any opportunity.”
6. Door to door salespeople. Con artists go door to door, offering to make repairs. They ask for payment upfront, then pretend to do the work or disappear.
How to Protect Yourself
Develop these habits and best practices for steering clear of fraud and share them with friends and family.
Never click on a link in an unsolicited email, text, or pop-up box. Any email or text from a bank or legitimate company will ask you to log in to your account to receive a message. If you are concerned, contact the company directly using the phone number listed on its website or in a recent statement. Be equally suspicious of any call, text, or email that ostensibly comes from the government. A government agency will contact you by mail if there is a problem.
Hang up on anyone who insists you must urgently move money or share personal information. If that request appears to come from a child or grandchild in need of emergency funds, call a family member to verify the story. Come up with a code word or phrase that family members can use to prove that any call for help is real.
Never give remote access to your computer to someone who contacts you unsolicited. Close pop-up boxes and restart your computer if they don’t disappear. Block unwanted calls and report suspicious texts as junk. Consider installing reputable anti-virus software or programs that can detect AI-generated videos and block scam texts, calls, and websites.
No government agency or legitimate business will require payment in the form of cash, cryptocurrency, gift cards, or a wire transfer. Scammers use these methods because you have little chance of recovering your money.
Being informed and cautious can help you avoid falling victim to scams and keep your tax information secure. If you believe you have been scammed, report the crime. File a complaint at the FBI’s Internet Crime Complaint Center. Report suspicious calls or messages to the FTC (877-382-4357 or online) or local law enforcement. AARP’s Fraud Watch Network Helpline (877-908-3360) has specialists who can advise on next steps. Call our office at (631) 585-9698 to take extra steps to protect your personal information with the Internal Revenue Service.
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